We recently had a Support Ticket raised under the SharePoint banner that reported when some users hovered over a Contact Card in SharePoint, it caused Internet Explorer to “stop working”: Immediately, I questioned the possibility of SharePoint being the root cause as it wasn’t affecting every user, unless they logged onto the same device. The issue was easily …
I came across a great problem when migrating Lync 2010 to Lync 2013 recently. This issue did not manifest itself with pilot users on 2013 but it was immediately noticed following the bulk migration of all users, and services to 2013. The migration was successful and everything was working except conferencing. When a user tried …
I configured this feature for a customer recently and whilst I have bestowed the benefits of deploying an “upstream” gateway and allowing it to route all calls based on AD look-ups for a while, when you deploy it and see it working, you really understand the power of these devices and how simple they make your …
I came across this gotcha with a recent Lync installation. My customer wanted to put an underscore “_” in their Lync Pool name. The Lync Topology Builder accepted it and everything seemed fine. However, when I came to request the certificates, the PowerShell command failed as the FQDN was invalid due to the underscore!! Since …
In a Lync On-premise deployment, you may find yourself unable to federate with users in a Office 365 Lync Online domain even though you both have Open Federation set. The remote user appears as “Presence Unknown” in the Lync client and the following error can be seen in the UCCAPILOG log: Unable to Federate – …
You find yourself unable to federate with a specific organisation in Lync. The remote contact appears as “Presence Unknown” even after you have allowed the federated domain in the Lync Control Panel. The next step is to enable Lync client logging, attempt to communicate with the affected user and then review the log. To view …
This is some great news for advocates of Lync Enterprise Voice. Here is another study (albeit a US centric one) that suggests Lync EV is seeing huge success and is set for even more growth! This concurs with what I am seeing when I’m talking to customers and people in the marketplace about voice platforms. …
Windows event logging for Lync can be enabled/disabled via the registry by modifying the key below: HKCUSoftwareMicrosoftCommunicatorEnableEventLogging The default value is 0 which will not log Lync events in the Application log. Set the value to 1 to enable Lync Windows event logging.
This is a great blog entry from the Microsoft UC Group Team who have summarised the past year with Lync. It includes links to some excellent content and makes for interesting reading when comparing Lync to other vendor’s offerings. http://blogs.technet.com/b/uc/archive/2011/09/23/lync-gets-people-talking.aspx Great post! BrianC
External users were receiving the following error in their Lync 2010 client which was affecting Outlook conversation history, searching for Outlook contacts and Exchange UM functionality: Some external users were prompted for authentication after they had signed into Lync, cancelling the login prompt would present the error above but the user would stay signed into …