Our apprenticeship strategy has been developed over the last five years to a point that now 80% of the Managed Services team are apprentices, and we have a hugely effective and successful programme in place. Our apprentices are recruited to start on a Level 3 course, and we rotate them across 4 teams, with 10 […]
No connectivity with any of Web Conferencing Edge Servers when you install May 2017 .NET Framework Update on a Skype/Lync Front End Server
Had an interesting one recently where we installed the May 2017 Windows updates on our test Skype environment and screen sharing no longer worked. When investigating we were seeing the following error in the event logs on our Skype front end server: After uninstalling the updates, the issue was resolved. We raised this with Microsoft […]
I recently carried out an Office 365 Proof-of-Concept for one of our local government customers. Whilst I was there, I discovered that emails sent from the on-premises mail servers to myself were working fine but emails from the Office 365 tenant were not getting through. A quick trawl through the Office 365 Message Trace shows […]
Many organisations take a supplier/consumer approach to BI. A BI team, often part of the IT department, maintains a backlog of dashboard/report requests from the business and delivers on these. Access to the enterprise data warehouse (EDW) and reporting tools is limited to a few BI professionals. Whilst there are some benefits to this approach, […]
New Call Analytics functionality is currently in preview for Skype for Business Online and should hopefully be available for all tenants to try, subject to admin permissions via https://adminportal.services.skypeforbusiness.com/analytics Call Analytics is similar to the SQL reports available for Skype for Business Server, searching for a user is quick and once found shows the number […]
Everyone goes on about the cloud and how you need to hurry up and move… but what a lot of organisations struggle to understand is what to move and how to move it? Companies usually do not have the resources internally to assess their estate of applications and do not have the technical ability to […]
Microsoft Azure has become ubiquitous with modern computing, and often it is easy to think Azure simply means ‘Microsoft Cloud. I.E. “We need to move to Azure” is the same as saying “We need to move to the cloud”. This is absolutely not the case, and Azure is more akin to a brand of computing […]
Digital transformation is such a heavily used buzzword in 2017, it is becoming a catch all phrase to mean ‘doing something good with technology’. All firms know that they need to transform, keep up with competitors, delight customers as well as understanding that digital technology is the key to unlocking these newfound services and insights. […]
With several hot topics surrounding IT at the moment there are two which have been gaining momentum – Data & Analytics and GDPR. Unsurprisingly, the key driving force is that good data is turning into more of a goldmine than oil extractions in the modern age. (As explained in this article in The Economist: http://www.economist.com/news/briefing/21721634-how-it-shaping-up-data-giving-rise-new-economy) […]
Estimates from the Science Council suggests that the ICT workforce will grow 39% by 2030. Furthermore,...
I recently come up against an issue for a customer where the console would crash when clicking on the...
There are many examples out there on the internet for PowerShell scripts using the SMLets commandlets...
SharePoint is not my usual topic of conversation I will admit, however this caused me pain & isn’t...
Welcome to the official blog home of Risual, we’ve done some spring cleaning and hope you like...
Our apprenticeship strategy has been developed over the last five years to a point that now 80% of the...