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Exchange 2010 Upgrade to 2016 – Arbitration Mailbox Issue

I was upgrading an hybrid Exchange environment for a customer and started to install the first Exchange 2016 server when i received the below error. I hadn’t seen this error before but after some research it looked to be an issue with Arbitration Mailboxes being corrupt. So I decided to look at the state of […]

Sonus Cloud Link – Powershell module is not ready

Having just completed my first Highly Available Sonus Cloud Link I just thought I would mention an error message I came across when installing the second appliance. The Sonus Deployer tool showed a very nice red error message saying the Powershell module is not ready This was also shown in the underlying PowerShell window I […]

Retention and Labels and Classifications, Oh My!!

So I’ve been working on a number of Proof-of-Concept (PoC) deployments for several of our customers, and I’ve run into a couple of interesting things I’d like to talk about. The first things to talk about is some of the confusing Terminology that Microsoft is using in Office 365; and this was highlighted in conversation with […]

Why adopt ITIL Processes and ISO 20000 Standards?

Every IT department is as unique as the business it serves, which means that when working with ITIL guidelines and ISO/IEC20000 standards, organisations must not see them as a static set of rules or guidelines, but more as a set of processes which must be adapted and fully embedded within your organisation’s day to day […]

June 2017 – Vulnerability in Azure AD Connect Could Allow Elevation of Privilege – 4033453

Hi everyone! I just thought I’d alert you all to a recent Elevation of Privilege vulnerability that has been identified in Azure AD Connect, Microsoft’s tool to sync Active Directory Domain Services and Azure Active Directory. This vulnerability is described on TechNet. This vulnerability is especially a concern for environments that take advantage of the Password Writeback […]

It’s time to enjoy your IT garden with risual Managed Services

In the UK, there has been a rather strange simultaneous uptake and downturn in gardening. Across the UK, some are saying that young people and professionals are gardening more than ever, according to articles in The Telegraph and The Guardian. Others are saying that gardening has no interest at all to those under 35, and […]

Strength in depth is vital to IT success

An IT department is like any other team, it’s greater than the sum of its parts. There are key members of the team, who have skills others rely on, or have been there long enough to be regarded as the living encyclopaedia of the entire infrastructure. All good IT managers know that to keep achieving […]

Skype Web App VS Skype Meetings App

Back in May 2017 we were introduced to the Skype Meetings App as part of Cumulative Update 5 – an alternative option for clientless users to join meetings through a browser instead of using the traditional Skype Web App. Lets refer to them as Web App (old) and Meetings App (new). Any meetings scheduled using Skype […]

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