Welcome to the official blog home of Risual, we’ve done some spring cleaning and hope you like the fresh look. On our blog we share thoughts, ideas and stuff we find day to day on our travels. If you don’t already know us, we are a highly specialised IT business working exclusively on the Microsoft …

All, Occasionally get the request to sort out scheduled reports within CRM, and this is also something I see a lot on the Microsoft CRM forums - A lot of people actually give out misleading information when trying to configure reporting, especially with on-premise deployments. This will tell/show you how to configure Dynamics CRM 2011 report …

If you have introduced a Workflow Manager Farm (WFM), first of all good for you! I’m quite excited about what WFM offers and where it’s heading. However, it’s early days and there are (of course) a number of “gotchas”. One in particular has caught my attention on the last few WFM deployments I’ve worked on. Once …

If you are attempting to find out the serial number of manufacturer of a remote server you can do this via command line, using a WMIC (Windows Management Instrumentation Command-Line) cmdlet. To find the Serial Number – wmic bios get serialnumber To find the manufacturer – wmic computersystem get manufacturer To Find the Model – …

While developing reports internally I sometimes get asked how to make reports usable from within a record and more often than not I forget that there are a few things that need to be done (And end up binging the syntax)  to get this working. Normally I use parameters on everything; but this can be a bit …

Hi, Recently I was helping a customer to implement ADFS for a Office 365 deployment. We had built a Dir-Sync server and 2 ADFS servers on the internal network. We had added 2 ADFS proxies to a DMZ network that was being published by Forefront TMG, but TMG was not doing the authentication. All the …

One of our internal support guys (HarryP) came to me earlier with an error which we rarely see regarding using CRM 2011 through the outlook plugin and being faced with “CRM failed to load” error, as we generally use CRM through IE. The solution is simple: Close down Outlook. Search for “Diagnostics”   Click on …

I have had a document library where every time i tried to open a pdf file i was only able to save the file locally instead of opening it in the browser. The cause of this behaviour is SharePoint 2010 browser file handling. I had been through and checked my settings at the web application …

Just a note to let you know that the Server Role requirement calculator has been released for Exchange 2013. This calculator gives recommendations for CAS role servers now alongside the usual Mailbox (including Transport role) servers.   Please see below for more information: http://gallery.technet.microsoft.com/Exchange-2013-Server-Role-f8a61780

Last month we saw how a range of new technologies, often familiar consumer tools like Skype, are driving interest in telehealth. However, said Andy Dunbar of Microsoft specialist healthcare Partner, Risual, the live deployments were mainly fragmented; developed piecemeal, and often by interested clinicians or ICT decision makers without well-developed adoption & deployment strategies to …

Skype is being used everyday all around the world for friends and family to stay in touch with one another, but would you consider booking a Skype appointment to speak to your doctor. It has already become a hit in the private sector but will we soon be using it in our local NHS practises? …

*Calling the Public Sector* Come along to our event to find out how End User Computing can have a real impact for your public sector company. See how Windows and Office can deliver incredible end user experiences and increase your organisations productivity, whilst exceeding Public Sector expectations for cost and interoperability. Please register here to discover more about End …

Come along to risuals event “Innovating Communications to Transform your Business – What is new in Lync 2013″ on Monday 3rd June 2013 at Cardinal Place, London. Lync 2013 delivers a unified communications solution, and gives users a consistent experience for presence, IM, Voice and across all PCs, Macs, Phones and browsers. To find out …

Hi All, Just a quick post to let you know about the certificate update for Lync 2013 coming June 1st 2013. Where Microsoft were using the GTE CyberTrust Global Root Certificate, they are now swapping to the Baltimore CyberTrust Root. This will be used for Mobile Push notifications to the Lync 2013 mobile app for …

I keep seeing users adding third party “traditional” Start menus to their Windows 8 OS. They’re buggy, old fashioned and counter-productive in my opinion. Now, I know how this sounds and please don’t think I’m getting on my high-horse and having a rant about people customising their experience exactly how they want it. In fact, quite …

  Our event Inspiring Potential with Windows Azure is being held on Tuesday 7th May 2013, which is being hosted at the newly build St Georges Football Ground. It will give you an in depth insight into Windows Azure -The History and evolution of Azure, Customer Ready Strategies, Customer Success Stories and more, all confirming what Azure can do for your business. While learning …