We had an issues recently on a client machine , when reinstalling a CRM 2011 client from x64 to x86.

Once we reinstalled the x86 version we were unable to run the CRM Configuration wizard and if we opened outlook the CRM add-in appeared to be there but was not functional at all.

Resolution

To fix this we did the following

1, Uninstall the CRM 2011 Client

2,Open Registry Editor

3, Delete the following key “HKEY_CURRENT_USERSoftwareMicrosoftMSCRMClient

4, Re-install CRM Client and it all works

We had an issue recently trying to RDP to our newly created TMG server. We had allowed the machine we were using to connect to the server in the TMG’s Server System policy.

When running logging in TMG we could see the RDP server hitting the server but then immediately getting a closed connection with the following message “A connection was abortively closed after one of the peers sent an RST packet”

Resolution

1.  First Log onto your TMG Server

2. Right-click the highlighted icon and choose “Open Network and Sharing Center”

3. If you then choose “Change Adapter Settings”

4. If you know right click the Adapter for you Internal Network named LAN and press properties and make note of the name of the adapter.

5. If we now go to START > Administrative Tools > Remote Desktop Services > Remote Desktop Host Configuration

6. You Should see a connection named RDP-Tcp if you select this and then Disable and Re-enable the connection

7. If you know right click the connection named RDP-Tcp and choose properties

8. If you then navigate to the Network Adapter tab and choose the Internal Network adapter we found out in Step 4 and choose ok

9. If you then disable and re-enable the connection again

After this all worked again even after a reboot

After adding additional mailboxes to Outlook (Tools > Email Account > Change > More Settings > Advanced > Add), when you retrace your steps you may find that you are unable to remove the additional mailbox(es) because it isn’t listed, even though the mailbox is still visible in the main Outlook pane. When right-clicking on the mailbox and selecting “Close Mailbox – Name” you may receive the following error:

Solution:

Navigate to the following in the registry:

HKCUSoftwareMicrosoftWindows NTCurrentVersionWindows Messaging SubsystemProfilesDefault

Look through each of the folders, and delete the folder that correspond to the additional mailbox(es) causing an issue.

Just to let you know Exchange 2007 SP3 Rollup 6 has been released

You can download the rollup from http://www.microsoft.com/download/en/details.aspx?id=28751

Rollup 6  contains the following fixes (Referenced from http://support.microsoft.com/?kbid=2608656)

• 2289607 - The week numbers displayed in OWA do not match the week numbers displayed in Outlook for English users and French users in an Exchange Server 2007 environment
• 2498852 - "0×80041606" error message when you perform a prefix search by using Outlook in online mode in an Exchange Server 2007 environment
• 2499841 - An arrow icon does not appear after you change the email message subject by using OWA in an Exchange Server 2007 SP3 environment
• 2523695 – A "System.ArgumentOutOfRangeException" exception occurs when you click the "Scheduling Assistant" tab in Exchange Server 2007 OWA
• 2545080 - Users in a source forest cannot view the free/busy information of mailboxes in a target forest when the cross-forest Availability service is configured between two Exchange Server 2007 forests
• 2571391 – Applications or services that depend on the Remote Registry service may stop working in an Exchange Server 2007 environment
• 2572010 – The Microsoft Exchange Information Store service may crash after you run the Test-ExchangeSearch cmdlet in an Exchange Server 2007 environment
• 2575360  – A new feature is available to automatically stop the Microsoft Exchange Information Store service when a time-out is detected in an Exchange Server 2007 SP3 environment
• 2591655 – A journaling report remains in the submission queue when an email message is delivered successfully in an Exchange Server 2007 environment
• 2598980 – The PidLidClipEnd property of a recurring meeting request has an incorrect value in an Exchange Server 2007 environment
• 2616427 – An Outlook Anywhere client loses connection when a GC server restarts in an Exchange Server 2007 environment
• 2617784 – Journal reports are expired or lost when the Microsoft Exchange Transport service is restarted in an Exchange Server 2007 environment
• 2626217 – Certain changes to address lists may not be updated in an Exchange Server 2007 environment
• 2629790 – The Exchange IMAP4 service may stop responding on an Exchange Server 2007 Client Access server when users access mailboxes that are hosted on Exchange Server 2003 servers
• 2633801 – The SCOM 2007 SP1 server cannot alert certain issues in an Exchange Server 2007 organization
• 914533 – The Microsoft Exchange Information Store service may stop responding on an Exchange Server 2007 server
• 976977 – The scroll bar does not work in OWA when there are more than 22 all-day event calendar items in an Exchange Server 2007 user’s calendar
• 2641312 – The update tracking information option does not work in an Exchange Server 2007 environment
• 2653334 – The reseed process is unsuccessful on the SCR passive node when the circular logging feature is enabled in an Exchange Server 2007 environment
• 2656040 – An Exchange Server 2007 Client Access server may respond slowly or stop responding when users try to synchronize the Exchange ActiveSync devices with their mailboxes
• 2658613 – The "PidLidClipEnd" property of a no ending recurring meeting request is set to an incorrect value in an Exchange Server 2007 environment

Today, Microsoft announced the general availability of System Center Advisor (formerly Microsoft codename ‘Atlanta’) enabling IT Professionals to proactively avoid server configuration problems by assessing static, runtime and operational data to identify potential issues that cause outages or poor performance.

System Center Operations Manager is great at alerting you to server issues as they happen, enabling you to quickly respond – but what if you could actually prevent server configuration problems before they ever impact your server’s performance or availability?

Read more HERE

Cheers
SteveH

After resetting your password and signing into Lync, you may be repeatedly prompted to enter a user name and password so Lync can connect to Outlook. See below:

Solution

Remove the Microsoft_OC1:uri=username@domain.com:specific:EWS1 entry from Credential Manager (Windows Vault)

We had an issue recently with End User Recovery for DPM 2010  recently , where on certain shares on a file server we were backing up didn’t show previous versions, with the following error “There are no previous versions available”.

Working Previous version on file share

Failing Previous versions on the same file share

To resolve this issue we had to do the following

• First log on your DPM 2010 server
• Open Server Manger
• Expand Roles > File Services
• Choose Share and Storage management
• Navigate to the Shares tab
• Now right click the share thats shows no recovery points and choose Stop Sharing

Now we’ve removed the share from DPM we will need to do some changes in AD via ADSI Edit.

The first thing we need to do is find the canonical name of the share, so if you open command prompt on a server with AD tools and Asdiedit installed such as a DC and run the following command.

Change the below in Bold to match your domain

dsquery * cn=ms-sharemapconfiguration,cn=system,dc=Domain, dc=com –attr ms-productionSrvShare cn -limit 1000 > C:shares.txt

Once you have run the above command open the shares.txt file on the C drive that would of been outputted

Example of outputted file

ms-productionSrvShare                                                            cn                                   
                                                                                                            MS-ShareMapConfiguration             
\ServerShare                                                                            def225c9-0816-4192-bcea-46f1fb71f5b6

Now open ADSIEDIT but keep the shares.txt file open so we can refer to it

• Open ADSIEDIT
• Expand Domain
• Expand DC=Domain, DC=com
• Expand CN=System
• Now select CN=MS-ShareMapConfiguration
• Now we need to refer back to our shares.txt file to find the CN name of the share we need to fix the previous versions for
• now delete the object that matches the CN file from the shares.txt file

Once that has been done wait for your AD to replicate or force replication.

Now you need to modify the protection group that is backing up the file share in question.

• Exclude the folder with the issue with previous versions from the backup and update the protection group and wait for consistency check to complete
• Re-add the folder we just excluded and update the protection group again

Wait for the consistency check to complete and then previous versions should be working again

Microsoft have recently announced they will be releasing MCITP certification for Office 365. These will be in the form of two exams:

Exam 70-323: Administering Office 365 intended for IT professionals who administer Microsoft Office 365 in an environment that may include Microsoft Exchange, Microsoft Lync, and/or Microsoft SharePoint – link . Once passed you will be awarded with Microsoft Certified Technology Specialist (MCTS): Administering Office 365.

AND

Exam 70-321: Deploying Office 365 intended for consultants and IT professionals who plan and implement Office 365. This includes migrations to Office 365 (simple and hybrid deployments) – link . Once passed you will be awarded with Microsoft Certified IT Professional (MCITP): Office 365 Administrator.

Cheers

Paul

For all those out there who are looking to move some of their services to the cloud, there is an free online resource from Microsoft that will take you though the steps required in order to set up your environment for a move to the cloud:

http://technet.microsoft.com/en-us/office365/hh699847

You only need Silverlight installed and each lab is around 20 to 30 minutes in total. It also covers Exchange Online and SharePoint Online.

Used in conjunction with other online documentation answered a lot of questions that I had about setting this up.

Cheers

Paul

We had an issue recently when trying to access an external FTP site. We tried to open the FTP website via Windows Explorer, we typed our credentials in and we got the following error.

The part we are interested in is the “502 Active FTP not allowed” , this is due to the fact that Active FTP is automatically disabled via TMG.

To allow Active FTP in TMG do the Following

1. Open The TMG Management Console
2. Press System and go to the Application Filters tab
3. Right click the FTP Access Filter and press properties
4. Go to the FTP properties tab and select the tick box “Allow active FTP access”

Also do the following on the access rule you created to allow FTP access

1. Right click access rule and choose Configure FTP
2. Uncheck Read Only

You will now be able to access the FTP site