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Seven technology trends to watch 2017-2020

A couple of weeks ago, risual held its bi-annual summit – the whole company back at HQ for a day of learning in a mini-conference called risual:NXT. I was given the task of running the technical track – with 6 speakers presenting on a variety of topics covering all of our technical practices but I […]

SCM Windows Server 2016 – Member Server Baseline

I was recently hardening some VM templates for a customer. When applying the “SCM Windows Server 2016 – Member Server Baseline – Computer” with LGPO.exe it blocked RDP access to the machine. Here’s the Local Security Policies that need to be changed to restore RDP access: Location Setting Change Local Computer Policy > Computer Configuration > Windows Settings > Security […]

KB4041676 and KB4041691 Stop Windows Devices from Booting

Following the recent release of KB4041676 and KB4041691 for Windows 10 and Windows Server 2016 there have been reports that following the install of the update the machines are no longer able to boot. The issue appears to stem from installing the delta update and cumulative update on the same machine, normally this is unlikely however […]

Outlook Meeting issue after updating SMTP and SIP Domain

Recently I’ve been working with a customer who is going through a rebrand, as part of this change they are updating their SIP and Email addresses with the new brand name, keeping the same format before the @ sign. Since this is a large change we started the preparation some time before the actual legal […]

Extending Skype for Business Certificate Validity

One of the things I love most about working with Skype for Business and Microsoft UC is how much the platform bleeds into other technologies and products. The net result is that in addition to being subject matter experts, consultants are often very well versed in multiple disciplines and possess an extremely well rounded skill set. Whilst […]

Combining Cloud PBX Call Queues and Auto Attendants

With the increase in popularity of Skype for Business Online Cloud PBX (as it is known for now…), I have been approached on many occasions and often presented with pushback, around the limitations of Cloud PBX Call Queues. My first response is quite simple – they aren’t designed to replace an enterprise grade business contact […]

Move user from Skype for Business Online Failed

Issue: When trying to move a user from Skype for Business Online to Skype for Business Server, the following error was being output in the Skype for Business Server Control Panel – “Index was outside the bounds of the array” – not the most helpful issue to troubleshoot! Troubleshooting: A customer had recently requested support for […]

Make your wastage work harder, diversify your revenue streams. Businesses have been doing it for over 100 years – just ask Marmite.

As with all digital transformation content, it’s sometimes easy to get caught ‘blue sky thinking’ without thinking of the short-term viability of ideas. The difficulties come from the spectrum of understanding and ability to really make deep change in an organisation, while some truly agile organisations such as Amazon can spin up new business ideas […]

Third Party PBX and Exchange Online Unified Messaging Discontinued support

Microsoft have recently made the announcement that support will be withdrawn, as of July 2018, for third-party PBX systems (Cisco, Avaya, Siemens etc.) to leverage Exchange Online Unified Messaging (UM) via a Session Border Controller (SBC). Today, as shown below, many organisations provide voicemail functionality via Exchange Online UM to the end users mailbox or […]

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